Privacy Policy
Who we are
This website is run by Melinda McDougall, a registered women’s health practitioner and herbalist based in London. We offer online consultations to clients across the UK and internationally.
Contact details:
Name: Melinda McDougall
Email: mm@melindamcdougall.com
Website: melindamcdougall.com
What information we collect
We only collect information that you choose to give us. This may include:
- Your name and contact details (such as email address and phone number) when you fill in a contact or enquiry form.
- Information you share during a consultation booking or intake process, such as your date of birth or general information about why you are seeking support.
- Correspondence — for example, emails or messages you send us.
- Basic technical information automatically collected by the website, such as your IP address, browser type, and pages visited. This is gathered via cookies and similar tools.
How we use your information
We use the information you share with us to:
- Respond to your enquiry or booking request.
- Provide you with consultations and ongoing support.
- Send you information or updates you have signed up for, such as a newsletter (you can unsubscribe at any time).
- Improve our website and services based on how people use them.
- Meet any legal or professional obligations we are subject to.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Cookies
This website uses cookies, small text files stored on your device, to help it work properly and to understand how visitors use it. You can control or turn off cookies through your browser settings, though some parts of the site may not work as well if you do.
We may use tools like Google Analytics to collect anonymised information about how people find and use our website. This data does not identify you personally.
Changes to this policy
We may update this policy from time to time. When we do, we will update the date at the top of this page. We recommend checking back occasionally if you’d like to stay informed.
Get in touch
If you have any questions about this privacy policy or the way we handle your information, please email us at mm@melindamcdougall.com. We’re happy to help.
We do not sell your information to anyone. We do not use it for anything beyond what is described in this policy.